SALON 13500 COVID-19 PROTOCOLS – MAY 8, 2020

  • All clients must come in through the front door so we can know who is in the salon and who they are seeing. The side door and back door will be locked.
  • All stylists can have only one client at a time in the salon. In the open area, there will be a vacant station in between stylists for social distancing.
  • Please ask your client to text you when they arrive so you can let them know if you are ready for them to come into the salon. We will limit the waiting area to 2 people in order to maintain social distancing of clients while they wait. Otherwise, they may be asked to wait in their cars or be seated outside, weather permitting.
  • All clients will be asked to wash their hands as soon as they come into the salon. A hand washing station is set up in the coffee bar and it is equipped with a touch-less paper towel machine, hand soap and a touchless trash can. From there, they should proceed directly to the stylist station.
  • There will also be hand sanitizers at every station for use by clients while they are in the salon.
  • All clients will be asked to submit to a temperature test with the touchless thermometer. We will also be checking the temperatures of staff members each day. Temperatures over 99.7 will require the client or staff member to not enter the salon.
  • All clients will be asked to bring their own masks and to wear them while they are receiving their service.
  • All stylists will be required to wear masks or some kind of protective shield over their nose and mouth while they are performing services on a client. The salon will pay for reusable masks for the commission stylists; independent contractors will need to provide their own masks—and extra if their client needs one. The salon will have disposable masks as back up for anyone who needs one.
  • Clients will not be able to use the dressing room. Clean smocks will be given to them by their stylist from stock in the kitchen. This means clients will need wear a top they can leave it on with the smock worn over that while getting color.
  • We will not be providing beverages in glasses so wine and coffee will be available and provided by the stylist in disposable cups provided by the salon. We will continue to offer the mini sodas and little water bottles.
  • Stylists will need to sanitize their stations, products and tools between every client. The salon will provide sanitization wipes for everyone. All used towels should be placed in the used towel bin as soon as the stylist is finished with them. Sanitizing spray and wipes will be placed throughout the salon for this purpose.
  • Stylists should leave a vacant shampoo bowl between themselves and the next stylist to maintain social distancing. They should sanitize the shampoo bowl when they are finished with the bowl and place a clean towel over the next rest for the next stylist. This will let everyone know the bowl has been sanitized.
  • The salon is working on installing a guest-facing credit card payment system so that guests can process their own credit cards. The front desk staff will sanitize the front desk area, retail area, door handles and all other surfaces we can multiple times during the day. Products sold will be sanitized before being placed into bags for clients to take home. The salon will be adding a PPE charge of $2 to our clients to help mitigate the cost of these extra measures and supplies.
  • All stylists are responsible for letting their clients know they should not come to the salon if they have underlying health conditions that would make them more susceptible to getting the virus. This message will also be part of the signage at the front door.
  • Everyone should be very careful about booking an appointment for a new client. The salon and all lessors should ask anyone NEW to the salon if they have travelled anywhere in the last month; if they have been exposed to anyone who has the virus and/or has tested positive for it; and most importantly, if they have any underlying health issues that would make them vulnerable to getting the virus. This part is extremely important!
  • No one working at the salon should come to work if they don’t feel well or have been in contact with someone testing positive for COVID-19. They will be required to self-quarantine for 14-days if they come in contact with someone testing positive for the virus or they believe they have it, whether tested or not. Salon 13500 will abide by the TDLR Guidelines regarding employees and their exposure to the virus.
  • Salon 13500 will post signage though out the salon regarding COVID-19 precautions to be taken by everyone so everyone will know what they are. Our guidelines will also be posted on our website. We will include the requirements to clients when they come to the salon in our email confirmations and phone confirmations for clients on STX. All independent contractors are required to share this information with their clients as well.
  • Salon 13500 will abide by all guidelines issued by the CDC, the State of Texas and TDLR regarding COVID-19 and update our guidelines as the guidelines from these experts evolve.
  • Salon 13500 is very committed to the health and safety of our clients and staff and will do everything we can to prevent the spread of COVID-19. We believe we can do that while also serving our clients. It is important that we follow these protocols and guidelines until the COVID-19 crises is over.

    Joyce Cummings